Shipping & Delivery Policy

Last Updated: June 2026

Thank you for shopping with us. We are committed to delivering your orders quickly and securely.

Order Processing

• All orders are processed within 1–3 business days after payment confirmation.
• Orders are not processed on weekends or public holidays.
• During high-demand periods, processing times may be slightly longer.

Shipping Time

Estimated delivery times:

• United Arab Emirates: 2–5 business days
• GCC Countries: 5–10 business days
• International Orders: 7–15 business days

Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, or courier delays.

Shipping Charges

Shipping costs are calculated at checkout based on your delivery location and selected shipping method.

We may offer free shipping promotions from time to time. Any applicable free shipping offer will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS (where available). You can use this tracking number to monitor the status of your shipment.

Incorrect Address

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided and the order has already been shipped, we cannot guarantee successful delivery. Additional shipping charges may apply for re-delivery.

Delayed Deliveries

While we strive to meet all delivery estimates, delays can occasionally occur due to circumstances beyond our control. We appreciate your patience and understanding in such situations.

Lost or Damaged Packages

If your package is lost or arrives damaged:

• Contact us within 7 days of delivery.
• Provide your order number and any relevant photos (if applicable).
• We will work with the shipping carrier to investigate and resolve the issue.

International Orders

International customers may be responsible for customs duties, taxes, or import fees imposed by their local authorities. These charges are not included in the product or shipping price.

Contact Us

If you have any questions regarding shipping or delivery, please contact us